Privacy Policy | Adrenaline Workshop

This Privacy Policy describes how Adrenaline Workshop, LLC ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit or make a purchase from our website (the "Site"). We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU customers and relevant U.S. privacy standards.

1. Information We Collect

We collect both personal and non-personal information, including:

Information you enter directly on our website or provide to us in other ways.
Internet Protocol (IP) address used to connect your device to the Internet.
Login details, email address, password, computer and connection information.
Purchase history and order details.
Session metrics such as page response times, length of visits, page interaction data, and navigation behavior.
Personally identifiable information: name, email address, mailing address, payment details (including credit card information), communications, comments, product reviews, and profile preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate our services and fulfill product orders.
To provide customer support and technical assistance.
To send service-related notifications, promotional messages, or important updates.
To generate aggregated statistical data to improve user experience and service performance.
To comply with legal obligations, such as tax reporting and fraud prevention.

3. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services. Your data may be stored through Wix.com’s data storage systems, databases, and general applications. Data is stored on secure servers behind a firewall.

All direct payment gateways used by Wix.com comply with PCI-DSS standards managed by the PCI Security Standards Council, which includes Visa, MasterCard, American Express, and Discover. These standards ensure secure handling of credit card information.

4. Communications

We may contact you to:

Notify you regarding your account.
Resolve disputes, collect fees, or enforce agreements.
Survey your opinion or send company updates.
Deliver promotional offers and newsletters (with your prior consent).

Communications may occur via email, telephone, text message, or postal mail. You may opt out of promotional messages by contacting us or using the "unsubscribe" option provided in email communications.

5. Your Rights (for EU and UK Residents)

Under the GDPR and UK GDPR, you have the right to:

Access, correct, amend, or delete your personal data.
Restrict or object to our processing of your data.
Data portability (receive your data in a structured, commonly used format).
Withdraw consent at any time.
Lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us at info@adrenalineworkshop.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a better browsing experience, analyze traffic, and support essential website features. You will see a cookie consent banner when you first visit our site. You may manage cookie preferences using your browser settings or the provided consent tool.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, accounting, or reporting obligations. When we no longer need the data, it is securely deleted.

8. Third-Party Services

Our site may include links to external websites and services. We are not responsible for the privacy practices or content of those third parties. We recommend you review their privacy policies before interacting with them.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be clearly indicated on our website. Continued use of the Site after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or wish to exercise your data rights, contact:

Adrenaline Workshop, LLC

1733 Blackmon Ct Longwood, FL 32779

Email: info@adrenalineworkshop.com